Service name

How do I register my golf cart?

Golf cart registration is handled by the Police Department.

The application along with requirements and regulations can be found here.

When can containers be placed curbside for collection?

Containers shall not be placed at the curb any earlier than 5 pm the night before the scheduled collection day and shall be removed from the curb no later than 6 am the day following collection.

Containers are to be located closer to your home during all other times.

What are my public transportation options?

Onslow United Transit Systems, Inc is available for transportation for Onslow County residents. Please use the following contact information for further details and assistance.

Phone: (910) 346-2998

Email: outs@onslowunitedtransit.org

Website

Facebook

Who do I contact about a street repair?

Not all streets are maintained by the Town.

All streets which have painted lines are maintained by NCDOT.
To reach NCDOT
Call: 1-877-DOT-4YOU
or
Visit: https://www.ncdot.gov/contact/Pages/default.aspx

If the issue is on a street without painted lines, please call Town Hall at (910)326-4428. Further information on who is responsible for maintenance will be provided.

How do I report a street light issue?

Depending on where the light is located determines which electric company to contact.

If it is near your home, then it would most likely be the same electric company you have.

There are two companies in the Swansboro area – Duke Energy and Jones Onslow EMC.

To contact Duke Energy:
Visit: https://salor-web.duke-energy.app/#/home/map
Call: 1-800-452-2777

To contact Jones Onslow EMC:
Visit: https://www.joemc.com/repair-security-light-form/
Call: (910)353-1940

Does the fire department install car seats?

The Swansboro Fire Department does not install car seats. Please contact the Jacksonville Police Department at 910-455-1472 or the Jacksonville Fire Department at 910-455-8080 to set up an appointment with their certified car seat installation technicians. This is a free service to the public.

Can I legally burn on my property within the Town limits?

The Town of Swansboro has ordinances which allow certain types of burning within the town limits and the White Oak Fire District. Please call the fire station at 910-326-5908 if you have any questions about what you may legally burn.

https://docs.google.com/viewerng/viewer?url=https://storage.googleapis.com/proudcity/swansboronc/uploads/2022/10/FD-Open-Burn.pdf

What kind of fire extinguisher should I buy for my home?

A home fire extinguisher can be a lifesaver. Placed near an exit, in an easy-to-grab spot, it can put out a small fire before the firefighters arrive, or at least suppress the flames while you escape.
All household extinguishers are classified A, B, or C (or a combination of these) on the label to indicate which types of fires ordinary combustibles, flammable liquids, or electrical you can use them on. Many of the ones sold at home stores are classified A:B:C and fight all three types of fires.
explore the guide to knowing the different types and sizes of fire extinguishers as well as how to use them and recharge them.

https://www.thisoldhouse.com/home-safety/21015032/how-to-choose-and-use-fire-extinguishers

Where can I get safety tips and information on fire safety?

Fire safety is something we all should make a priority. The Swansboro Fire Department can assist you with fire safety questions or concerns. You can call the station at 910-326-5908 for immediate needs or you can learn about fire safety in the following links.

https://www.sparky.org/

https://www.osha.gov/fire-safety

https://www.safekids.org/fire

How do I schedule an inspection?

To request an inspection please call Town Hall at (910) 326-4428.

Inspection requests are typically scheduled on the next business day.

What if my inspection fails?

Any inspections that fail or are not ready when the inspector arrives at the job site will require a reinspection fee per failed trade. The reinspection fee of $60/trade must be paid prior to the re-inspection being scheduled.

You can pay reinspection fees online. Once paid you can call Town Hall at (910) 326-4428 to schedule a reinspection.

When is the Swanfest downtown concert series?

The SwanFest concert series is held each Sunday evening downtown from 6:30 pm to 8:00 pm and runs from Memorial Day weekend to Labor Day weekend.

For more information visit the Seaside Arts Council Website.

What regulations apply within the Historic District?

Projects in the Historic District

Please contact Town Hall before you begin any new exterior project as failure to obtain a Certificate of Appropriateness (COA) can result in a zoning violation or double fees. Regulations apply within the Historic District whether your home is considered Contributing or Non-contributing. Additionally, any structural work, trade work (electrical, mechanical, plumbing), or work exceeding $15,000.00 requires a permit issued by the Town.

The Town’s Unified Development Ordinance and Historic Design Guidelines can be viewed here.

The following is not an exhaustive list, but is intended to provided examples of when review is required:

Staff Approval Required

• New gutters/downspouts
• New fences/walls
• Installation of new mechanical equipment
• Painting when there is a change in color consistent with the approved Color Palette
• Installation of signs
• Installation of storm windows

Minor Work Reviews

• New Accessory structures up to 144 sq. ft.
• Addition of awnings, canopies or shutters
• Installation of storm doors
• Significant pruning of trees over 8” in diameter
• Construction of exterior stairs, steps and handrails

Major Work COA

• New Construction or Additions to structures
• Demolition of any structure
• Alteration or Addition of doors or windows
• Removal of trees over 8” in diameter
• Painting when there is a change in color inconsistent with the approved Color Palette

Is my property considered Contributing or Non-contributing?

The National Register of Historic Places contains a list of properties in the Swansboro Historic District and identifies them as either Contributing or Non-Contributing. The list is available by contacting Town Hall or you can locate your property on the Downtown Swansboro Historic Places Map.

Does Swansboro PD offer Fingerprinting services?

The Swansboro Police Department does provide Ink Fingerprinting services by appointment only.

Call: (910) 326-5151

email: tpeluso@ci.swansboro.nc.us

There is a $10.00 fee for fingerprinting services per card. You can pay by cash, check or charge at Town Hall or online and it is recommended to schedule your appointment before making payment.

In-person:
601 W. Corbett Avenue
Swansboro, NC 28584
Hours: M-Th 8 am to 5 pm, Friday 8 am to 1 pm

Online:
Online payments have a 2.5% convenience fee of the transaction amount.

How do I obtain a copy of my police report?

Reports generally take 3 to 5 business days to go through the approval process. Once the report is approved and the fee is paid, reports can be printed or emailed depending on the circumstances.

To obtain a copy of a police report

Call: (910) 326-5151

email: tpeluso@ci.swansboro.nc.us

There is a $5.00 fee for copies of police reports. You can pay by cash, check or charge at Town Hall or online.

In-person:

601 W. Corbett Avenue
Swansboro, NC 28584
Hours: M-Th 8 am to 5 pm, Friday 8 am to 1 pm

Online:

Online payments have a 2.5% convenience fee of the transaction amount.

How do I view the Boards agenda’s and minutes?

You can view board agendas and minutes in our meetings portal.

Why do I need a fire inspection?

The Town of Swansboro has responsibility, within its planning jurisdiction, for enforcing the North Carolina Fire Prevention Code. This code requires that all building occupancies (except one and two-family dwellings) be inspected on a periodic basis.

A fire inspection for:

Retail/Office/Others – Every 3 years
Daycare/Nursing Care/Group Homes – Every year

A fire inspection for:

Hotel/Assemblies/Education – Every 3 years

A fire suppression inspection for:

High-volume cooking operations such as 24-hour cooking, charbroiling, or wok cooking – Every 3 months
Low-volume cooking operations such as places of religious worship, season businesses, and senior centers – Yearly
Cooking operations utilizing solid-fuel burning cooking appliances – Every month
All other cooking operations – Every 6 months

*A reinspection fee of $60.00 will be charged for a failed fire inspection.

How do I obtain a Beer & Wine privilege license?

Any business that sells Beer or Wine within the Town of Swansboro City limits must obtain a Beer/Wine License. All beer and wine business licenses must be posted within view in a public access area. It is the responsibility of the business owner to comply with these requirements. Failure to purchase and/or renew a Beer/ Wine Business License may result in penalties and fees assessed to the business owner. All licenses are issued for the period from May 1 to April 30. A license may not be transferred from one person to another or from one location to another.

The annual tax for each license is:
BEER—On Premises $15.00 WINE—On Premises $15.00

BEER—Off Premises $ 5.00 WINE—Off Premises $10.00

Beer Wine Privilege License Application

How do I pay my stormwater bill?

You can pay your stormwater bill in person at:

Swansboro Town Hall
601 W. Corbett Avenue
Swansboro, NC, 28584

You can also pay your stormwater bill online.

Which school will my child attend?

Based on address and age, your child could attend one of the following area schools.

Swansboro Elementary School (K-5th)
Queens Creek Elementary School (K-5th)
Sandridge Elementary School (K-5th)
Swansboro Middle School (6th – 8th)
Swansboro High School (9th-12th)

How do I apply for a job with the town?

APPLICATION PROCESS

Please read the job announcement carefully, making sure you understand the requirements of the position.
Make sure all the requested information is filled in completely and accurately. Just putting “see resume” is not acceptable.
List job duties or skills that you have, which are relevant to the position.
Don’t forget to proofread your application.
You may also include your resume and cover letter as supplements, but not as replacements to the Town application.
Make sure to sign and date your application.
Return your application at the posted closing dates and times.

The Town of Swansboro is an Equal Employment Opportunity employer and will not discriminate because of age, sex, race, color, religion, disability, national origin, political affiliation, or marital status.

If you wish to apply for employment with the Town of Swansboro please fill out an application and hand deliver, mail, or email it to:

Town of Swansboro
Attention: Sonia Johnson – Finance Director/HR
601 W. Corbett Avenue
Swansboro, NC 28584

Applications are only active for 90 days but are kept on file for two years.
The Town of Swansboro offers its full-time employees Group Health Insurance, Dental Insurance, Life Insurance, Retirement Plan, and 401K or 457 Plan.

Employment application

Supplement to employment application

Do we have any community-wide cleanups?

Each Spring we conduct a Clean Sweep Program throughout the Town. Items like appliances and furniture are accepted during this clean up campaign. Watch for details in the Town newsletter or flyers.

Where can I take recyclables on weekends?

There is an Onslow County convenience center located on Swansboro Loop Road, about four miles from Main Street Extension. Their telephone number is (910)326-7376. The hours for the convenience center are Monday, Wednesday, Friday, and Saturday 8:00 am to 6:00 pm. Times are subject to change at any time, it is recommended to call and verify before taking items to this location.

How do I dispose of yard waste?

The Public Works department offers weekly curbside yard waste removal each Wednesday to Swansboro residents in city limits. Tree limbs up to 6 inches in diameter and 8 feet in length can be placed curbside for collection and they do not have to be bundled and tied. All loose refuse (for example, leaves, grass clippings, and the like) are still required to be placed in outdoor leaf and lawn style paper bags. If you need assistance due to a disability, please contact the Public Works office at (910)326-4428. Please note, holiday’s may sometimes affect this schedule.

Who do I call about a drainage problem?

To report a drainage or storm water related problem, please contact the Public Works office at (910)326-4428.

How does the Town decide when to resurface a street?

The Town uses a detailed comprehensive street assessment completed with the assistance of an engineering firm. Each street within the Town was thoroughly assessed and given a pavement condition rating (PCR). Each year, the Town staff recommends to the Board of Commissioners which street or streets should be resurfaced, based in large part on the PCR score of the street(s) and other factors. The decision is then made by the Board.

How do I report a pothole?

If you would like to report a pothole, you may contact the Public Works Department, (910) 326-4428. We try to provide a follow-up response within 24 hours. If a pothole, sinkhole, or another roadway condition appears to be a serious safety issue, please contact the Swansboro Police Department at (910)326-5151.

How do I pay property taxes?

You can pay in person at:

Onslow County Tax Office
234 NW Corridor Boulevard
Jacksonville, NC 28540
Phone: 910-989-2200

Or online at https://www.onslowcountync.gov/269/Tax-Office

When is my recycling picked up?

Recycling is picked up every other Thursday. View and download the calendar.

When is my garbage picked up?

Garbage is picked up every Thursday unless affected by certain holidays which will be announced.

Per Town Code Chapter § 50.26 – containers shall not be placed at the curb any earlier than 5 pm the night before the scheduled collection day and shall be removed from the curb no later than 6 am the day following collection.